At E.S. Designs we pride ourselves on our prompt and efficient shipping service. All items purchased are shipped within a span of 24 hours if shipping is within the European Union (EU). Our shipping requirements are carried out by Austrian Post Express Mail Service (website at www.post.at) and the transit periods can range between 2 or 5 business days.
Austrian Post shipping:
In case you are residing outside of the EU provide shipping services via Austrian Post Mails Track and Trace Delivery and the transit periods range between 2 or 5 business days. However, in the case of customs charges we are not responsible for payment of these and even in the case of hold-ups we cannot be held accountable. You can ascertain the duty fees applicable through your local post office.
FedEx and UPS:
We also provide shipping through FedEx as well as UPS. In the event that you would like your product to reach you before the shipping period specified you can easily avail an upgrade by paying a minimal fee. For orders of value less than 500 dollars an upgrade to the FedEx Priority Overnight Shipping is possiable. The same option inclusive of Saturday delivery can also be obtained but the fees will be higher in this case.
Signature necessity:
FedEx requires signatures from your end in the case of products of value over 1000 dollars. This is irrespective of whether you have any waivers from FedEx or not. Please note that these constraints have been placed for the protection of our consumers against fraud transactions.
For all those special occasions where you wish to expedite the delivery of our jewelry, we at E.S. Designs can help create a wonderful surprise for you! Simply contact us at: service@esdesignjewelry.com to receive a information and quotes on the same. Please note: Under no circumstances are shipping fees refundable.
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